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If your business has been hit with a Cyber-Attack incident, here's how our Cybersecurity Incident Response Process Service will help:
The first step in the cyber-attack remediation process is to identify preliminary information about your business, and your information systems and identify affected systems.
Inspection and identification, documentation. This will enable us to create a basic cyber incident response plan. The original plan needs to have some flexibility to it, the incident response planning may become more of a process itself depending (we may need to continuously make changes to it)based on our findings throughout different stages in the incident response process.
We will need to determine if your business is completely operational, partially down, or completely non-operational. Additionally, if it is down, is this due to the cyber incidents in question?
We will then associate them with incident response roles (if applicable). We will ask questions and gather information regarding your IT environment. This will help us begin to search for the attack vector and identify proper ways to make sure the process is moving along quickly and properly. Documentation surrounding this is going to be important, especially if it's needed for insurance.
We will determine if any security incidents have occurred- or verify they have not. Or is this due to something else? If you're completely down, we will prioritize getting your business up and running first (as long as there are no roadblocks).
We will start to check your firewall logs and system monitoring logs for security events or traffic anomalies. Our internal cyber analysts will inspect these and identify anything suspicious. We will begin to search for the attack vector and identify proper ways to make sure the process is moving along properly. We would continue thorough documentation surrounding our findings and the results, or our limitations if we were not able to find anything.
Depending on the number of offices in your business operation, we may need to interact with additional office locations. We will need to determine if the security incident has done anything to their computer network or impacted any machines or data or if it's specific to one location. Throughout the incident response process, we will continue to gather information throughout all steps- and adjust our incident response plans according to our findings.
we can determine the course of action and a more refined plan from that point forward. We can identify a resolution based on the nature of the threat in question, and its level of severity. These services can be done on a project basis or on a time and materials basis, or they can become the first step in a managed cybersecurity services program.
We will establish a few refinements to create a more detail-oriented approach to our original plan, and create a more formal incident response plan to identify key incident response procedures moving forward. This will also help us determine if a data breach (or multiple data breaches) has occurred thus within this incident. We can then assist in handling for the rest of the event if any sensitive data has been compromised, or we can determine that it looks like a breach didn't occur.
If we’ve located a more severe threat or cyber extortion attack, you may want to look at our Ransomware remediation services. In the case of a larger attack, we would need to make an extended response service on the basis of the nature of the attack type in question. The services provided can vary by a large degree depending on what is happening, but the processes are always the same.
Some of these interactions may involve interacting with cyber attackers, reporting to the required authorities, identification of whether or not a ransom is something you need to pay, or can you avoid paying it. These questions are all questions that must be considered on a case-by-case basis.
We will have thorough documentation available for you. This can be used for your records, or for insurance purposes if needed. In many cases, we recommend rebuilding certain aspects of your network infrastructure or doing a complete overhaul after an attack. In almost all cases- we’ll have a good amount of strategic technical advice that can reform the cybersecurity posture and reinforce your cyber resilience in order to prevent or mitigate cyber-threats and stop them before they become a problem.
After our initial project is complete, we’ll review our findings and conclude the cyber-attack incident response service, then make adjustments and put together an ongoing service agreement based on our recommendations and your business needs. When redesigning or rebuilding the network – we will button up the weaker aspects of your computer network with more bulletproof cybersecurity requirements in place.
As a Managed Cybersecurity Services Provider- We can aim to mitigate further risks rather than providing a band-aid solution to the current problem. We would like to show you that an ounce of prevention is worth more than a pound of cure. Your next cyber-attack will never be remediated because our business will prevent it from happening in the first place.
After the network is rebuilt, or even at the beginning stages of the rebuild -we can begin to interact and help your organization proactively manage the cybersecurity aspects of your computer network. We can set up and deploy ongoing monitoring and proactive security patch management systems. We can offer them on an ongoing basis an additional level of support available for your day-to-day business operations.
As a Managed Security Service provider (MSSP)- We will provide a comprehensive security package, consisting of several advanced layers of network security. Some services on the managerial side will be communication and advisory services.
Collectively, the layered security measures will complete a total overall solution. Some of these security services might include managed firewalls, cloud-based intrusion detection, advanced threat detection, threat mitigation, cyber-attack prevention systems, anti-virus, and anti-malware protection, secured infrastructure, and more. Within our Managed Security services, clients can also enjoy regular vulnerability assessments and malware scanning as part of an ongoing service; in addition to regular 24/7 monitoring.
Our internal team of cybersecurity experts continuously monitors business security variables with sophisticated alerting mechanisms. Our experts will have the opportunity to respond to those malicious threats- as they come up, in real-time. In addition to our internal team- our external team or service network is based on a team of independent technology service-based entrepreneurs. This unique mix forms a total solution. It gives us rapid response to urgent service requirements to effectively meet the mission-critical needs of our valued clients. We’ve established this network by helping other businesses in different areas with a variety of support needs and new clients.
Small Businesses may face These Key Issues with Cyber Security Service Providers, specifically regarding Cyber Attack Remediation and Cyber Hygiene Services:
Over the years of Providing Cyber Remediation Services and Security Consulting Services for a variety of different clients- we've heard several complaints about previous providers. In many instances, it’s not always the fault of the service providers in question. Oftentimes, the poor outcome is just due to the nature of One-Man Service Shops, or Two-Person Tech Support companies. Companies with this type of structure can’t deliver and scale an operationally mature service model unless-they have only several clients.
Another reasonable cause of this scenario is the lack of specialization. In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may end up without a specialization in the IT Industry, so they become a Jack-of-all-Tech-Trades Master of None. The result is, that it takes significantly longer to fix the same type of issue a specialized tech would have fixed in 1 hour. Race is Different.
Two of the most common issues are Reliability and Lack of specialization:
Reliability. It can be important to find a service provider that you can rely on, to build a relationship over time. The reason is -this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long-term needs. Race is Different.
Pricing. Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes on site, just to charge an extra fee. Independent Contractors may charges reasonable hourly rates in some cases. When they rely on service hours to make a living, their goal is to bill as many as possible.
Lack of specialization: When cyber attacks occur, businesses may rush into a service provider, without doing due diligence first. Many Network Technicians could have the ability to respond to a cyber attack, but it might end up taking them longer. It's more effective to rely on a business with the team members in place because multiple specialized technical roles are required to remediate a cyber attack properly. Race is different.
When it comes to Cyberattacks, or (ransomware attacks), the service may be needed urgently. If you need a service provider right now,- this might make it more difficult to find a service provider. This is part of the reason these services may have a hefty premium attached to them (depending on the provider in question). Many smaller service providers are not adequately prepared to stop their business and run a full-time project which may take 3 weeks.
We have built our business by resolving the fundamental issues that many businesses have with the cybersecurity services market. Our business model and service distribution model are very unique. Because of this, we can offer a higher level of availability and a higher level of responsiveness than most small-scale service providers, and a more cost-effective solution than a larger service company.
We’re able to offer enterprise-level technology solutions at a price point that would be much more comparable to a smaller service provider or smaller cybersecurity company, while not sacrificing solution quality or responsiveness.
With a large number of Cyber Security and Incident Response firms and service providers out there, it’s hard to honestly say that we are "The Professional Incident Response Service Company." However- we always strive to deliver true value with not only incident response services, but all Cyber Security Services. We provide the reliable Managed Cloud Application Advanced Security Service by offering a unique total value proposition when all aspects are considered.
All our Cyber Attack Incident Response services follow industry guidelines, according to NIST. This enables your organization to understand that we are dealing with this incident properly. You can find more specific information related to the handling guidelines including processes and procedures here: https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-61r2.pdf
When you evaluate cost, response time, reliability, collective knowledge (across the board), efficiency, and effectiveness- you will determine that while we may not be “cheap.” Furthermore, If your business is in a tough position, Race Computer Services is here to help. We are not here to make your bad situation even worse (by charging your company with every dollar we can get out of you). We're here to help, and we would like to use the opportunity to establish a longer-term relationship as your go-to IT Support and Cyber Security Services Provider.
Contact us today. Tell us more about your business and tell us what’s going on with your ransom attack. Tell us what you’re looking for. Feel free to reach out using the method of communication you prefer. Still, with a mission-critical event like a cyber-attack scenario, you might be better off calling in instead of filling out the contact form on the right.
A cyberattack is any offensive maneuver that targets computer information systems, computer networks, infrastructures, or personal computer devices. An attacker is a person or process that attempts to access data, functions, or other restricted areas of the system without authorization, potentially with malicious intent. Depending on the context, cyberattacks can be part of cyber warfare or cyberterrorism. A cyberattack can be employed by sovereign states, individuals, groups, societies, or organizations, and it may originate from an anonymous source. A product that facilitates a cyberattack is sometimes called a cyber weapon. A cyberattack may steal, alter, or destroy a specified target by hacking into a susceptible system. Cyberattacks can range from installing spyware on a personal computer to attempting to destroy the infrastructure of entire nations. Legal experts are seeking to limit the use of the term to incidents causing physical damage, distinguishing it from the more routine data breaches and broader hacking activities. Cyberattacks have become increasingly sophisticated and dangerous. User behavior analytics and Security information and event management (SIEM) can be used to help prevent these attacks. www.racecs.com/it-glossary-and-faq/what-is-a-cyber-attack
We don’t actually require a longer term support contract for Cyber Attack Incident Response services. But there are large benefits to opting to select a managed cybersecurity services agreement with Race Computer Services.
Race Computer Services develops a reasonable portion of revenue from Cyber Attack Incident Response services. We are experienced and equipped to handle Incident-Response without any issue. All of our remediation procedures follow guidelines identified by NIST and other government agencies. You can find more information on https://www.cisa.gov/
Race Computer Services is equally equipped to remediate ransomware for larger scale or enterprise level businesses as it is for smaller businesses. But we work with larger businesses in most of the Cyber Attack Incident Response services we provide.
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Excellent Customer Service and His cost was quite reasonable
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service